FAQs

iKrusher primarily supplies vape hardware to businesses through wholesale and bulk orders. Browse available hardware online or contact iKrusher for product selection, pricing, MOQ, samples, and larger-volume requirements.

iKrusher primarily supplies businesses through wholesale and bulk orders. Purchase quantities vary by product, so check the individual product page or contact iKrusher for current ordering requirements.

Submit your business information and estimated requirements through the Contact Us page or your regional iKrusher team. Pricing depends on the hardware, quantity, configuration, and customization requirements.

MOQ varies by product and project scope. Standard inventory and custom manufacturing have different requirements. ODM projects typically start at around 5,000 units, while OEM projects generally start at around 10,000 units. Final MOQ depends on the product, customization requirements, and project specifications.

Yes. Sample requests are reviewed based on product availability and project requirements. Contact iKrusher with your company information and the product you are interested in. Additional project details may be requested as needed.

Yes. Many iKrusher products support customization for qualifying bulk orders. Depending on the product, options may include colors, logos, surface finishes, screen or LED treatments, packaging, and other product-specific branding options.

ODM typically starts with an existing hardware platform and customizes approved elements such as colors, finishes, branding, packaging, or other product options. OEM generally involves more extensive product development, engineering, or tooling to meet a brand's specific requirements.

Hardware selection depends on oil viscosity, terpene content, desired operating temperature, heating technology, capacity, airflow, filling method, and intended user experience. Testing your actual formulation with the selected hardware is recommended before production.

No. iKrusher supplies empty vape hardware for customers to fill with their own compatible formulations. iKrusher does not sell cannabis oil or pre-filled cartridges, pods, or AIO devices.

An AIO integrates the tank and battery into one device. A pod system uses a removable pod with a compatible battery platform, while a 510 cartridge connects to a compatible 510-thread battery.

There is no single hardware platform that is best for every formulation. Oil viscosity, terpene content, operating temperature, intake design, heating technology, airflow, and filling process can all affect performance. Testing the actual formulation with the selected hardware is recommended before production.

Postless vape hardware uses an internal architecture without the conventional center-post structure found in many traditional cartridges and devices. The exact oil path, airflow, heating system, and performance characteristics depend on the product.

iKrusher uses different iKonic heating technologies across selected hardware, including iKonic Arc, iKonic Flux, and iKonic Flow. The appropriate technology depends on the specific product and formulation requirements.

Product-specific filling and capping instructions may be available through the applicable product page or your iKrusher representative. Always follow the instructions for the exact product being filled and capped.

No. iKrusher does not sell filling or capping automation equipment. iKrusher works with automation partners and can help customers evaluate hardware compatibility or connect with an appropriate partner.

Some iKrusher products may be compatible with automated production workflows. Compatibility must be confirmed for the specific hardware, machine, oil formulation, production tray, and process. iKrusher works with automation partners to help evaluate compatibility.

Capping methods vary by product. Follow the instructions for the exact hardware model because snap-on, press-fit, or other capping requirements can differ by configuration.

Yes. Testing the actual formulation with the selected hardware is recommended because oil viscosity, terpene content, filling conditions, and operating requirements can affect performance.

Shipping availability depends on the product, inventory, order, destination, and carrier requirements. iKrusher operates multiple U.S. fulfillment locations.

International order availability is reviewed case by case and may depend on the product, destination country, regional requirements, battery transportation requirements, MOQ, and order details. Submit international inquiries through the Contact Us page.

Delivery time depends on inventory, fulfillment location, destination, carrier, and service level. Shipping dates are estimates and may be affected by carrier or logistics conditions.

Pickup may be available from selected locations with prior arrangement. Contact your representative or the location before arriving to confirm availability and pickup requirements.

Eligible conforming goods generally must remain unopened, unused, undamaged, and in their original condition. Return or exchange requests are subject to iKrusher's current Return / Exchange / Warranty terms and applicable return period. Customers should obtain approval before returning products.

Contact iKrusher promptly with your order number, photos of the product and labels, affected quantity, and packing information. Do not use or fill the incorrect product while the issue is being reviewed.

Contact Customer Support with the product model, order information, lot or batch details when available, affected quantity, oil information, filling process, photos or video, and a clear description of the issue.

Clogging can be affected by oil viscosity, condensation, temperature, airflow, storage, filling conditions, power settings, or oil entering the airway. Troubleshooting should consider the exact product and formulation.

Potential causes include formulation viscosity, improper filling or capping, damaged seals, storage conditions, temperature changes, pressure changes, or damaged hardware.

Possible causes include low battery power, an empty oil chamber, blocked airflow, improper cartridge contact, incompatible power settings, oil viscosity, or damaged hardware. Follow the troubleshooting instructions for the exact product and contact support if the issue continues.

Indicator behavior is product-specific. The meaning depends on the device, LED color or display message, flash pattern, and operating condition. Check the instructions for the exact model or contact support with the product name and a photo or video of the behavior.

Store hardware upright in a cool, dry environment away from direct sunlight, water, extreme temperatures, and combustible materials. Filled products should also follow the formulation provider's recommended storage conditions.